What's new
Ordering a physical Keep Card now comes with full delivery visibility. We've added real-time card shipment tracking directly inside the app, so you always know exactly where your card is—no more guessing, no more waiting in the dark.
Think of it like a pizza tracker (yes, really) but for your business card.
How it works
From the moment your card order is placed, you can follow its progress through four clear stages: Order Received → In Production → Shipped → Delivered. Every status update happens in real time, right inside the Keep app.
You'll also get automated email and SMS notifications at each key milestone, so you're covered even when you're not checking the app.
Full tracking for VIP shipments
Cards shipped via courier include complete tracking details—estimated delivery date (ETA) and live delivery status. For standard shipping, you'll see estimated delivery timelines so you always have a reference point.
Why we built this
Lost cards, delayed activations, and frustrated support tickets—these were the top pain points customers hit after ordering a physical card. This update closes that gap entirely. Fewer cards go missing, activation happens faster, and your team doesn't have to chase anyone for answers.
Card shipment tracking is live now for all eligible card shipments.
