Latest Keep News

Customer service can be the difference between a thriving business and a frustrated customer base. Modern businesses need reliable, helpful support systems to maintain customer satisfaction. FreshBooks goes beyond simplifying accounting and invoicing—it provides robust customer service tools that ensure you feel supported throughout your business journey. This comprehensive guide explores effective customer service strategies using FreshBooks, outlines various support channels, and shares best practices to keep your business running smoothly while maintaining happy customers.

FreshBooks is a powerful cloud accounting solution used by freelancers and small business owners alike. One of its convenient features is time tracking, a tool intended to help you record the hours you or your team have worked on projects. But sometimes mistakes happen – you may accidentally log extra time or duplicate an entry that you no longer need. In this guide, we will cover everything you need to know about deleting time entries in FreshBooks. 

Navigating the process of closing your FreshBooks account requires careful consideration and proper steps to ensure a smooth transition. Whether you're switching to another accounting platform, consolidating your business tools, or simply looking to reduce expenses, understanding your options can save you time and potential headaches. This comprehensive guide walks you through everything from backing up your data to finalizing the deletion process, with practical advice for each scenario you might encounter.