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How to Mark Time as Billed in Freshbooks

How to Mark Time as Billed in Freshbooks

Tracking billable hours stands as one of the most crucial aspects of running a service-based business. FreshBooks offers intuitive time tracking features that allow you to easily record and review time entries, then mark them as billed once they've been invoiced. This comprehensive guide walks you through the importance of marking your time as billed, when to do it, and provides a detailed step-by-step process for managing this essential task within FreshBooks.

April 11, 2025

Why Marking Time as Billed Matters

Marking time entries correctly in FreshBooks serves multiple important purposes for your business operations. When your team logs time, these entries remain "unbilled" until you actively mark them as billed or generate an invoice that includes those entries. This distinction helps maintain clear financial boundaries and ensures proper revenue tracking.

Accurate revenue recognition becomes possible when you properly mark your time as billed, allowing your financial reports to reflect earned revenue immediately. Once you've invoiced time, you can clearly see which hours have been recouped, creating a transparent financial picture. The streamlined invoicing process automatically marks time entries as billed when converted to invoice items, preventing accidental double billing and keeping your records organized.

Your financial records gain clarity through this process by differentiating between billable (unbilled) and billed time, reducing confusion during tax season or business audits. Time management also improves as maintaining updated status on your entries makes it easier to track your team's progress, with unbilled time highlighted for further review to ensure nothing gets overlooked. FreshBooks includes a built-in safeguard that prevents time entries from being billed twice unless manually changed back to unbilled status.

When Should You Mark Time as Billed

Several situations call for marking time as billed in your FreshBooks account, each serving a specific purpose in your workflow. After invoicing a client, FreshBooks automatically marks incorporated time entries as billed, creating clarity and supporting accurate report generation. This automatic feature saves you time while maintaining precise records.

Manually recorded time often requires attention when you're ready to send out invoices. These entries might accumulate over time before being included in a client invoice, requiring you to mark them as billed manually to maintain accurate records. Team entry review becomes essential when managing multiple people logging time, as you might need to adjust status manually if entries are logged incorrectly to prevent billing errors and ensure clients only see correct hours.

Handling adjustments sometimes requires reverting entries back to unbilled status, especially when correcting errors in previously invoiced time entries. After making necessary corrections, you can then mark the entry as billed again, maintaining accurate financial records. Keeping track of when and why you mark time as billed significantly reduces the risk of misclassified entries that could negatively impact your financial statements.

Step-by-Step Guide to Mark Time as Billed

The process of marking time entries as billed in FreshBooks follows a logical sequence designed for efficiency and accuracy. Following these steps ensures you maintain proper records and avoid common pitfalls that could affect your billing and financial reporting. This methodical approach helps streamline your workflow and prevents revenue leakage.

Accessing Time Tracking Section

Begin by logging into your FreshBooks account with your credentials. Navigate to your dashboard and locate the menu options displayed on the left side of your screen. Click on the "Time Tracking" section to access all your recorded time entries. This section provides multiple viewing options including Day, Week, Month, and All views for convenient time management.

Reviewing Your Time Entries

Once inside the Time Tracking section, select the "Review" tab or the "All" sub-tab if you want to see every recorded entry in your system. A comprehensive list of all time entries will appear, displaying various details such as client name, project, duration, and any notes you've added. Pay close attention to the color-coded indicators FreshBooks uses to help you quickly identify the status of each time record, making it easy to distinguish between billed and unbilled entries.

Selecting Entries to Mark

Check the boxes next to the specific time entries you wish to mark as billed in the system. You might want to select several entries at once if you have multiple entries for a single client or project to streamline the process. Take a moment to double-check your selections to ensure you've chosen the correct entries, avoiding the mistake of marking time that hasn't actually been invoiced yet.

Using Bulk Actions Feature

After selecting your desired entries, look for the "Bulk Actions" button typically located at the top of the list for efficient processing. Click on this button to reveal a dropdown menu containing several options for managing multiple entries simultaneously. From the available options, choose "Mark as Billed" to update the status of all selected entries at once, saving significant time compared to updating each entry individually.

Confirming Your Selection

A confirmation dialog box will appear on your screen to ensure you want to proceed with marking the selected entries as billed. Click "OK" or "Confirm" to proceed with the status change and update your records. FreshBooks will immediately update the records, and your selected time entries will now display a "billed" status in the system. Look for visual confirmation on the screen as the status indicators should now reflect that these entries are no longer unbilled.

Creating an Invoice (Optional)

If you haven't yet invoiced the client for these time entries, you can generate an invoice directly from the Time Tracking section by selecting the "Generate Invoice" option. Follow the on-screen prompts to select the appropriate client, review the time entries you want to include, and add any unbilled expenses if necessary. Upon finalizing and saving the invoice, FreshBooks automatically marks the corresponding time entries as billed, streamlining your workflow.

Best Practices for Time Tracking

Implementing solid time tracking practices helps maintain accurate records and ensures you capture all billable hours. Regular review of your time entries serves as the foundation for effective time management in FreshBooks. Making daily or weekly checks a habit ensures you catch discrepancies early and properly review all entries intended for invoicing.

Periodic audits of both billed and unbilled entries prove especially crucial during tax season or at financial period endings. These reviews help confirm your records match expected revenue and identify any entries that might have been overlooked. Maintaining this discipline creates a reliable financial foundation for your business and prevents revenue leakage through missed billing opportunities.

Team coordination requires clear communication about the importance of marking time correctly. Everyone involved in time tracking should understand how their entries affect billing and revenue recognition. Miscommunication can lead to improper billing, potentially damaging client relationships and disrupting cash flow. Regular training sessions and check-ins help ensure everyone follows consistent practices.

Client transparency builds trust through detailed invoices that clearly list time entries and associated notes. This transparency helps clients understand exactly what work you've performed and how their investment translates into value. When clients can easily connect billed time to completed work, they're more likely to pay promptly and continue the business relationship.

Leveraging FreshBooks Reports

FreshBooks offers powerful reporting tools that provide valuable insights into your time tracking and billing practices. The color-coded graphs available in FreshBooks give you clear visualization of billable versus billed time at a glance. These visual representations help you monitor trends and ensure no invoicing opportunities slip through the cracks, making it easier to maintain healthy cash flow.

Detailed reports track how much time has been billed versus unbilled over specific periods, offering crucial business intelligence. These comprehensive overviews help you manage cash flow effectively and identify areas where productivity might be improved. Regular report reviews can reveal patterns that might otherwise go unnoticed, such as consistently unbilled time for certain projects or clients.

Financial reports in FreshBooks reflect the status of your time entries, making accurate marking essential. When entries are properly marked as billed, your Profit and Loss statements and other financial reports accurately reflect recognized revenue. This transparency proves essential for evaluating business performance and making informed strategic decisions about resource allocation and pricing strategies.

Custom reporting options allow you to focus on specific aspects of your time tracking that matter most to your business. You can create and save report templates that highlight unbilled time by client, project, or team member, making it easy to follow up on outstanding billable hours. These customized views save time during regular reviews and ensure nothing falls through the cracks.

Handling Common Time Tracking Issues

Even experienced FreshBooks users occasionally encounter challenges when marking time as billed. If you accidentally mark the wrong time entry as billed, FreshBooks makes it easy to correct the mistake. Simply return to the Time Tracking section, locate the entry in question, and use the Bulk Actions menu to revert it to unbilled status. After making any necessary corrections, you can then mark it as billed again if appropriate.

FreshBooks supports bulk actions for efficiency when working with multiple time entries. You can select numerous entries simultaneously and mark all of them as billed at once, saving valuable time when processing a large number of entries at the end of a week or month. This feature proves particularly useful for businesses with high volume time tracking needs or multiple team members.

The following situations commonly require attention when managing time entries:

  1. Generating an invoice automatically includes all unbilled time entries that match your selection criteria and marks them as billed once the invoice is finalized and saved.
  2. Double billing prevention requires ensuring that time marked as billed doesn't appear in future invoices unless specifically marked as unbilled again.
  3. Report accuracy depends on proper time entry status, as financial reports reflect whether time has been billed or remains unbilled.
  4. Client disputes about logged hours become easier to resolve when you maintain detailed time logs with notes about work performed.

Optimizing Your Time Tracking Workflow

Creating an efficient time tracking workflow saves time and improves accuracy. Account preferences: Adjust how time is recorded (by duration or start/end times) to match your workflow needs. These settings help streamline the entry process and ensure consistency across your organization, making review and billing more efficient.

Team education: Ensure all team members understand best practices for logging time accurately. Proper training not only helps with billing but also provides valuable data on productivity and project management. Regular refresher sessions keep everyone aligned with company expectations and procedures for time tracking.

Feature integration: Connect time tracking with invoicing and expense management for a unified system. This integration ensures all aspects of your business operation work together seamlessly, reducing errors and saving time during billing cycles. When your systems communicate effectively, you spend less time on administrative tasks and more time on billable work.

Data backup: Regularly export your data for offline record-keeping despite FreshBooks' cloud-based security. While FreshBooks maintains robust security measures, having your own backups provides additional peace of mind and ensures you always have access to historical time tracking data. These exports can also be useful for long-term business analysis and planning.

Benefits of Accurate Time Billing

Marking time as billed correctly in FreshBooks delivers multiple advantages that directly impact your business success. Improved cash flow results from ensuring every hour worked gets accounted for and invoiced properly. With accurate tracking, there's less risk of unpaid hours slipping through the cracks, helping maintain consistent revenue and supporting business growth.

Efficient record-keeping creates clean books that simplify later audits and financial reviews. This organization proves essential not only for internal records but also for tax preparation and external audits. When your time tracking system maintains clear distinctions between billed and unbilled time, you spend less time sorting through records and more time on productive work.

Enhanced client trust develops when your billing records remain organized and accurate. Clients appreciate receiving clear, detailed invoices that match agreed-upon terms and reflect work actually performed. This transparency builds confidence in your business practices and supports long-term client relationships based on mutual trust and respect.

Time management insights emerge when you review billed versus unbilled time across projects and clients. These analyses reveal which projects consume the most resources and which clients provide the best return on time invested. Armed with this information, you can make strategic decisions about which types of work to pursue and how to price your services appropriately.

Troubleshooting Common Questions

Users often have questions about managing time entries in FreshBooks. When you mark the wrong time entry as billed, FreshBooks allows you to change the status manually. Navigate back to the Time Tracking section, find the entry, and use Bulk Actions to revert it to unbilled. After making any necessary corrections, you can then update the status appropriately.

Multiple entries can be marked as billed simultaneously using FreshBooks' bulk action feature. This functionality proves especially useful when processing numerous entries at month-end or when preparing invoices for clients with multiple projects. The time-saving benefit increases as your business grows and time entry volume expands.

Invoice generation from the Time Tracking section automatically includes all unbilled time entries matching your selection criteria. Once you finalize and save the invoice, FreshBooks automatically marks those entries as billed, reducing manual work and potential for error. This automation helps maintain consistency between your time records and invoices sent to clients.

Double billing prevention requires vigilance and proper use of the billed status indicator. Once time is marked as billed, avoid including it in future invoices unless specifically marked as unbilled again. Regular audits of your time tracking records help prevent mistakes that could damage client relationships or create accounting problems.

Start Maximizing Your FreshBooks Time Tracking

Mastering the process of marking time as billed in FreshBooks represents more than just checking boxesβ€”it forms a crucial component of maintaining accurate financial records and ensuring timely invoicing. By following the steps outlined in this guide, you'll leverage FreshBooks' user-friendly interface to keep records organized and clients satisfied with your billing practices.

Regular reviews, clear team communication, and a proactive approach to time management streamline your invoicing process and boost cash flow. These practices provide deeper insights into your business productivity and help identify opportunities for improvement. Embracing systematic time tracking creates a foundation for growth while maintaining financial accuracy that supports business decisions.

Whether handling month-end invoicing or making individual entry adjustments, FreshBooks makes marking time as billed straightforward and accurate. The intuitive design ensures a hassle-free experience while maintaining complete accuracy and a transparent audit trail. With these strategies implemented, your business will experience improved operational efficiency and better financial management, allowing you to focus on growth rather than administrative details.

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