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How to Create an Invoice in Freshbooks
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July 31, 2025

How to Create an Invoice in Freshbooks

Creating professional invoices quickly and efficiently can transform your business operations. FreshBooks offers a user-friendly platform that streamlines the invoicing process for small businesses, freelancers, and entrepreneurs. This comprehensive guide walks you through every step of creating invoices in FreshBooks, from selecting clients to customizing templates and tracking payments.

Why FreshBooks Stands Out for Invoice Creation

FreshBooks has established itself as a leading accounting solution for businesses of all sizes. The platform's intuitive design makes invoice generation straightforward even for those without accounting backgrounds. Users appreciate the clean interface that eliminates confusion while providing robust functionality.

Many business owners choose FreshBooks specifically for its invoicing capabilities because of the professional appearance it gives their brand. The software strikes an ideal balance between simplicity and comprehensive features that accommodate various business needs. Additionally, the cloud-based nature of FreshBooks means you can create and manage invoices from anywhere with internet access.

Key Benefits of FreshBooks Invoicing

The FreshBooks platform offers several advantages that make it worth considering for your invoicing needs:

Time Efficiency: Create professional invoices in minutes rather than hours with templates and saved information.

Brand Enhancement: Customize invoices with your logo, colors, and fonts to reinforce your brand identity with every bill.

Payment Acceleration: Studies show that professional, clear invoices get paid up to 11 days faster than basic or confusing ones.

Automation Capabilities: Set up recurring invoices and payment reminders to reduce administrative work and improve cash flow.

FreshBooks also provides detailed tracking and reporting features that give you visibility into your financial situation. These insights help you make informed decisions about your business operations and growth strategies. The platform's mobile app extends this functionality, allowing you to create and send invoices even when you're away from your desk.

Getting Started With FreshBooks Invoice Creation

Before diving into the specifics of creating invoices, you need to access the invoice creation tool in FreshBooks. The dashboard offers multiple entry points to begin the process, making it convenient regardless of your workflow preferences.

Most users start from the main dashboard by clicking the prominent "Create New" button and selecting "Invoice" from the dropdown menu. This direct approach works well when you're starting fresh. Alternatively, you can navigate to the dedicated "Invoices" section and click "New Invoice" to achieve the same result.

For those who prefer to start with client selection, the "Clients" section provides another pathway. Simply select your client first, then navigate to their "Invoices" tab and click the "+" button to create an invoice specifically for that client.

Setting Up Your Invoice Information

The foundation of a professional invoice lies in accurate business and client information. FreshBooks makes this process straightforward with clear fields for all essential details.

Client selection comes first in the invoice creation process. The dropdown menu displays all your saved clients for quick selection. When working with a new client, you can add them directly from the invoice creation screen without interrupting your workflow. This seamless integration saves time and prevents the frustration of switching between different sections of the software.

Date settings play a crucial role in payment terms and expectations. FreshBooks automatically sets the issue date to today but allows easy modification if you're preparing invoices in advance. The due date options provide flexibility with preset timeframes like "Due on Receipt" or "Net 30," as well as custom date selection for unique payment arrangements.

Customizing Invoice Numbers and References

Every professional invoice requires proper identification through numbering and reference systems. FreshBooks handles this automatically while giving you control over customization.

Invoice numbers follow sequential patterns by default, starting with 0000001 and incrementing with each new invoice. This automatic numbering prevents duplicates and maintains organization. However, you can override the default and create your own alphanumeric system that aligns with your internal tracking methods.

Reference fields provide space for additional identification information that helps both you and your client. This 25-character field accommodates purchase order numbers, project codes, or internal reference numbers. Some businesses use this field to connect invoices to specific contracts or work orders, creating a clear audit trail for both parties.

Adding Items and Managing Invoice Content

The heart of any invoice lies in its line items—the products or services you're billing for. FreshBooks provides a flexible system for adding, describing, and organizing these items.

Creating new line items involves filling out several key fields that detail what you're charging for. The item name should be concise yet descriptive, such as "Website Design" or "Monthly Consulting." Descriptions allow you to elaborate with specifics about the work performed, helping clients understand exactly what they're paying for.

Rate and quantity fields calculate the total for each line item automatically. For hourly services, you might enter your hourly rate and the number of hours worked. For products, you would enter the unit price and quantity sold. FreshBooks handles the multiplication instantly, reducing calculation errors.

Managing Line Items Effectively

FreshBooks offers several tools to organize and manage line items for maximum clarity:

Drag and Drop: Rearrange items by clicking and dragging the handle icon next to each line.

Bulk Actions: Select multiple items to apply the same tax rate or discount to several lines at once.

Item Library: Save frequently used items to your library for quick addition to future invoices.

Detailed Descriptions: Add comprehensive information about each item to prevent client questions.

Line item management becomes particularly important for complex invoices with multiple products or services. The ability to group related items together and present them in a logical order improves client understanding. Clear organization reduces the likelihood of payment delays due to confusion or questions about what's being billed.

Applying Taxes, Discounts, and Adjustments

Once you've added all necessary items, you'll need to handle calculations for taxes and any special pricing adjustments. FreshBooks calculates these automatically based on your settings.

Tax management in FreshBooks accommodates various tax structures from simple sales tax to complex VAT systems. You can apply different tax rates to specific items or the entire invoice depending on your business requirements. The platform stores your commonly used tax rates for quick application, saving time and ensuring consistency across invoices.

Discounts and other adjustments allow you to modify the final amount due. You might offer early payment discounts, loyalty rewards, or promotional pricing. FreshBooks calculates these adjustments automatically and clearly displays them on the invoice so clients understand how the final amount was determined.

Enhancing Invoices With Notes and Terms

Professional invoices often require additional information beyond the basic line items and totals. FreshBooks provides dedicated sections for notes, terms, and attachments to complete your invoice.

Notes serve as a communication tool specific to the current invoice. This section might include information about project completion, thank you messages, or special instructions for this particular payment. Since notes don't carry over to future invoices, they're perfect for one-time communications relevant to the current billing cycle.

Terms, on the other hand, establish ongoing payment expectations and legal protections. This section typically includes payment methods, late fee policies, and other standard business terms. FreshBooks remembers your terms from previous invoices, maintaining consistency while allowing modifications when needed.

Adding Attachments and Supporting Documents

Sometimes invoices require supporting documentation to justify charges or provide additional context. FreshBooks makes this process simple and professional.

The attachment feature accepts various file types including PDFs, images, spreadsheets, and other common formats. These attachments might include time sheets, project deliverables, receipts for reimbursable expenses, or contract references. When clients receive the invoice, they can access these attachments directly, eliminating the need for separate emails with supporting documentation.

File size limitations ensure that attachments don't cause email delivery problems. FreshBooks optimizes attachments while maintaining quality, striking the right balance between comprehensive documentation and practical delivery. This thoughtful approach prevents technical issues that might delay payment processing.

Configuring Payment Options and Settings

How clients pay your invoices significantly impacts how quickly you receive payment. FreshBooks offers various payment configurations to accelerate the process.

Online payment activation allows clients to pay immediately upon receiving the invoice. By enabling credit card payments, PayPal, or bank transfers, you remove barriers to payment and reduce the time between invoice delivery and payment receipt. Research shows that invoices with online payment options get paid up to 11 days faster than those requiring checks or manual transfers.

Client-specific settings remember preferences for individual clients, creating a consistent experience. Some clients might prefer specific payment methods or require particular documentation with every invoice. FreshBooks stores these preferences, applying them automatically to future invoices for that client.

Customizing Invoice Appearance and Branding

The visual presentation of your invoice reinforces your brand identity and professionalism. FreshBooks offers various customization options to align invoices with your brand.

Depending on your subscription plan, you can apply custom themes that incorporate your brand colors, fonts, and overall aesthetic. This consistent branding reinforces your professional image with every invoice you send. Some businesses create different themes for different types of services or client categories, providing visual distinction while maintaining brand consistency.

Layout options allow you to determine which elements appear on your invoice and how they're arranged. You might prioritize certain information based on client preferences or industry standards. This flexibility ensures your invoices meet both your branding goals and your clients' practical needs.

Finalizing and Sending Your Invoice

After completing all invoice details, you're ready to save and send your creation. FreshBooks offers several options for finalizing invoices based on your workflow.

Saving as a draft allows you to review the invoice later or gather additional information before sending. This option works well when you need client approval on line items or when you're waiting for final project details. Draft invoices appear in your dashboard with clear status indicators, preventing them from being overlooked or forgotten.

Sending the invoice immediately delivers it to your client's email address with your customized message. FreshBooks allows you to add multiple recipient email addresses, ensuring the invoice reaches all relevant parties. You can also customize the email message that accompanies the invoice, maintaining a consistent tone and including any special instructions.

Tracking Invoice Status and Activity

Once sent, FreshBooks provides comprehensive tracking tools to monitor invoice status and client interaction:

  1. View when clients open the invoice email and click through to view the full invoice.
  2. Track partial payments and remaining balances on invoices with installment plans.
  3. Monitor overdue invoices automatically with color-coded status indicators.
  4. Review the complete history of each invoice, including all communications and payment attempts.

This visibility helps you manage accounts receivable effectively and follow up appropriately. Rather than wondering whether a client has seen your invoice, you can base your follow-up communications on actual client behavior. This informed approach improves client relationships while accelerating payments.

Making Adjustments to Sent Invoices

Mistakes happen, and sometimes you need to modify an invoice after sending it. FreshBooks provides several options for handling these situations gracefully.

The duplicate feature creates a copy of the original invoice that you can modify and save as a draft. This approach preserves the original for record-keeping while allowing you to create a corrected version. After creating the duplicate and making necessary changes, you can send the new version with a brief explanation to the client.

For minor adjustments, you might issue a credit note against the original invoice rather than creating an entirely new document. This approach works well for small corrections and maintains a clear audit trail of all transactions. FreshBooks makes it easy to connect credit notes to their original invoices for comprehensive financial records.

Best Practices for Professional Invoice Management

Creating invoices effectively requires more than just technical knowledge of the FreshBooks platform. These best practices will help you develop a professional invoicing system:

  1. Establish consistent invoice timing that clients can anticipate, such as billing on the 1st and 15th of each month.
  2. Use clear, specific descriptions that prevent questions and disputes about charges.
  3. Implement a logical naming convention for invoice numbers that helps with internal organization.
  4. Review all invoices carefully before sending to catch errors that might delay payment.
  5. Follow up promptly on overdue invoices with professional, non-confrontational reminders.

Consistency across all aspects of your invoicing process builds client trust and improves your cash flow. When clients know what to expect regarding invoice timing, format, and payment terms, they can plan accordingly. This predictability benefits both parties by reducing administrative friction and payment delays.

Branding Your Invoices Effectively

Your invoice represents your brand and influences how clients perceive your business. These elements contribute to effective invoice branding:

Visual Identity: Include your logo prominently at the top of the invoice to reinforce brand recognition.

Color Scheme: Use your brand colors consistently throughout the invoice design for visual cohesion.

Typography: Select fonts that match your other brand materials while maintaining readability.

Voice and Tone: Ensure the language in your invoice notes and terms reflects your brand personality.

Professional branding elevates the perceived value of your services and products. Studies show that well-branded invoices get paid faster and encounter fewer payment disputes than generic alternatives. This investment in presentation pays dividends through improved cash flow and client relationships.

Leveraging FreshBooks Integrations for Enhanced Invoicing

FreshBooks becomes even more powerful when connected to other business tools. The platform offers numerous integrations that streamline your invoicing workflow.

Payment processor connections allow for seamless transaction processing directly from your invoices. Integrations with popular services like Stripe, PayPal, and Square enable clients to pay immediately using their preferred method. These connections automatically mark invoices as paid when transactions complete, eliminating manual reconciliation work.

Time tracking tools can feed directly into your invoicing system. When you track billable hours in FreshBooks or connected apps, that data becomes available for invoice creation with a single click. This automation prevents billing errors and ensures you capture all billable time without tedious manual entry.

Mobile Invoicing With FreshBooks

Modern business happens everywhere, not just at your desk. The FreshBooks mobile app extends your invoicing capabilities to any location.

The mobile app provides nearly all the functionality of the desktop version in a touch-friendly interface. You can create new invoices, duplicate existing ones, or modify drafts while traveling or meeting with clients. This flexibility ensures you never miss a billing opportunity due to being away from your computer.

Mobile invoicing proves particularly valuable for businesses that complete work on-site. Service providers can create and send invoices immediately upon job completion, dramatically reducing the time between service delivery and payment. This immediate invoicing improves cash flow and prevents the administrative backlog that often occurs when saving invoicing tasks for later.

Mastering FreshBooks Invoice Creation

Creating professional invoices in FreshBooks transforms a necessary administrative task into a strategic business advantage. The platform's user-friendly design, customization options, and automation capabilities streamline your billing process while enhancing your brand image.

Starting with the basics of client selection and item entry provides a foundation for more advanced features like recurring invoices and payment integrations. As you become more familiar with FreshBooks, you'll discover workflow optimizations that save time and improve accuracy. These efficiencies allow you to focus more on your core business activities and less on administrative paperwork.

Remember that invoicing isn't just about getting paid—it's about communicating professionalism and attention to detail. Every invoice you send represents your brand and influences how clients perceive your business. By mastering FreshBooks invoice creation, you're investing in both your operational efficiency and your market positioning.

Ready to Streamline Your Invoicing Process?

The invoicing skills you've learned in this guide can significantly impact your business operations and cash flow. By implementing these techniques in FreshBooks, you'll create a more efficient billing system that benefits both you and your clients.

Start by applying these principles to your next invoice, paying particular attention to clarity, branding, and payment options. Notice how small improvements in your invoicing process can lead to faster payments and fewer client questions. As you become more comfortable with FreshBooks, experiment with advanced features like recurring invoices and automated reminders to further streamline your workflow.

Your invoicing system should evolve alongside your business growth. Regularly review your processes, templates, and payment terms to ensure they continue meeting your needs and those of your clients. This ongoing refinement will maintain the efficiency of your billing system even as your business changes and expands.

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